Amazing service from start to finish. The team at the Clacton branch acted in such a professional and caring manner it made our journey selling our home happen without undue stress. A special thank you to Cherril, who works by supporting the legal team- her communication was exceptional and no question asked was too much trouble. Cherril showed us such kindness, and was a pleasure to contact, she is an asset to the company. Bill and Nicky acted promptly to communications and were very professional at each and every step. Five star team- I will be recommending to friends and family without hesitation. Thank you all so much!!

Excellent customer service. Claire and Sue (Clacton office) are always on hand to answer questions or give advice. Also extremely handy having a local office if you need to see them in person. Nothing was too much trouble we can’t rate them highly enough. Would thoroughly recommend you will be in very good hands.

Highly recommended. I have dealt with Laura Palmer for 5 purchase and sale transactions, Hayward Moon are the only firm I would use. Very rare to have such faultless experiences time after time.

Denise and Zoe in the Diss office were incredibly helpful in our sale and purchase. As is often the case the process was not without challenges and required a tight timeline between Exchange and Completion. Denise ensured we were kept informed and provided great advice and reassurance throughout. I would thoroughly recommend them.

From start to finish received a fantastic service from Jason Burton and would highly recommend them.

Jodie and Charlotte from Hayward Moon in Ipswich have handled three transactions for us now and have been flawless for all of them. Always helpful and very quick to respond, I have no hesitation in recommending them.

Leanne on behalf of Hayward Moon has been excellent through my house purchase process. It has been a particularly stressful and drawn out process (no fault of her own) to which she has been the reliable constant involved ensuring everything progressed. Would highly recommend.

What a pleasure it was dealing with Annabel and Maja. My issue was dealt with promptly and efficiently. Communication was excellent . I cannot fault their service. I would definitely recommend them to anyone with a conveyance situation.

When the sale and purchase got difficult the solicitor Claire, and her PA Sue were patient and professional in keeping my stress levels down.

I highly recommend Hayward Moon if you are looking for a firm of solicitors for your house move. They have provided an excellent service to my sister and I as executors selling a house – proactive, thorough, always respond immediately and they are just nice to deal with. We felt we were in good hands and would absolutely instruct them again in future.

I bought my first home in October and was recommended Hayward moon. Kaylee was amazing and had us ready for exchange in 19 days! She also explained everything so well and I was completely unfamiliar with the process. The estate agents were amazed and I couldn’t have been happier with the service. I will 100% use Hayward Moon again and would recommend to anybody.

The property chain was long and complex. Hurdles popped up unexpectedly along the way, but Hayward Moon worked with us to jump over each obstacle and we have now completed. Open and clear communication was what stood out for us. They explained technical and legal jargon in an easy to understand format. Thank you for being on our side.

Maja & Annabel were incredibly helpful throughout the process of moving house, would happily recommend.

Jason was fantastic throughout the process, timely efficient and communicative. Highly recommend for a no hassle property purchase.

When my daughter decided to move house, we appointed Hayward Moon, who we had never used before, to deal with the legal process. Shona Arnold was a great help throughout. In fact, it was a pretty straightforward transaction apart from the tardiness of one of the other parties in the chain. So we were very grateful for Shona’s “pushing” and communication. We would have no hesitation in using Shona’s services in future.

We’ve just completed on our first home, with Shona as our conveyancer. She was excellent throughout – very responsive to any queries or requests, diligent, and always clear on the process at each stage of the purchase. We would certainly recommend Shona to any other first time buyers out there!

Kaylee Welton at the Ipswich branch helped with the purchase of a property for my mum. Her communication was excellent. This purchase was a leasehold property with legal issues that she drew our attention to and made us aware of. We are extremely happy that we were recommended to use Hayward Moon and would definitely recommend them to others. Thanks to Kaylee and her team.

I would like to take this moment and thank Leanne at Hayward Moon for her assistance in every matter. I appreciate her professionalism, clear communication, and the way she explained each step of the process. Her responsiveness and attention to details made the experience much smoother than I expected and I felt well supported throughout. I would not hesitate to recommend her services and would be happy to work with Hayward Moon again in the future.

However many queries I had, both Annabel and Maja gave me informed answers quickly and politely so I could understand my position during the sale and purchase of the properties.

We used Hayward Moon for both our sale and purchase and couldn’t be happier. Denise and Zoe were fantastic — always friendly, responsive, and easy to deal with. They kept us informed throughout and made a stressful process feel much easier.

Would definitely recommend.

Really stress free and fast experience with Hayward moon! Bill Price at the Clacton branch went above and beyond to make sure everything was clear and we was happy with what we was getting. Will 100% be using again on the future!

Thanks bill!